Most incident platforms are sophisticated alert routers with a timeline view. Serv is an AI co-responder sitting in your incident channel, ready to read your stack and take action the moment you ask.
Existing incident tools route alerts and generate timelines. They're good at recording what happened. But during the incident itself, responders are still context-switching: GitHub in one tab, Sentry in another, Slack in a third, while the clock runs.
The AI assistants in these tools summarize the situation. They read logs and tell you what they see. But they don't act. You still have to open LaunchDarkly to revert the flag, manually page the engineer, and write the status update yourself.
Every tool your team uses during an incident (GitHub, Sentry, PagerDuty, LaunchDarkly) can be queried by asking Serv. It synthesizes the results before you have time to open a browser tab.
Most AI assistants tell you what might have caused the problem. Ask Serv and it tells you, then reverts the flag, pages the on-call engineer, and drafts the status update. In the same message.
Every decision, action, and message lives in the incident channel. When it's over, the full story is already there. No reconstruction, no post-incident archaeology.
Incident response happens in chat. Always has. Serv meets your team where they already are, in Mattermost or Slack, and adds capability without changing the workflow.
SERV
AI-powered incident response designed for teams that need to move from signal to action fast.